Terms & Conditions

Terms & Conditions

COVID19 - Shipping

  • In these unprecedented times, please feel free to shop at deckout.in! However, since shipping is dependent on government regulations, please know that we will ship your orders as and when we are allowed to. We urge you to check relevant guidelines/zones before setting expectations for arrival of your product, in this dynamically changing situation.
  • Unexpected delays are possible due to situations beyond our control. Brahma Enterprises will not be responsible for delays/damages in the event of such an occurence.

Products & Product Displays

  • Product pictures displayed on the website are not digitally altered in anyway, nevertheless there may be minor differences between a product display picture and the physical product because of lighting, background etc.
  • Product dimensions – length, breadth, height and weight are approximate values.
  • Product description, including colour, is only indicative. Varying descriptions may be found on the web for any similar product.
  • Our products are handcrafted, not machined, so there are chances of minor imperfections in size, colour, finish etc.
  • Handmade paintings showcased on the website may be reproductions of commonly found pictures on the internet, since they are based on customer requests. Please write to us at info@deckout.in for any concerns regarding this.

    Pricing

    • Prices displayed are inclusive of applicable taxes.
    • Any discounts, including festive discounts, coupon code discounts etc. will be applied before relevant taxes are added.
    • Our maximum liability in case of any dissatisfaction with any aspect of the purchase is attempting to remedy the situation and/or a refund of the payment upon successful return and receipt of the product – please see the Returns section.

      Shipping

      • Products will be shipped by deckout.in post receipt of order. 
      • For deliveries within India, the shipping rates, excluding special offers, are as follows:
      1. Tier 1: Upto INR 550.00 - Shipping INR 75.00
      2. Tier 2: INR 551.00 - INR 1,000.00 - Shipping INR 150.00
      3. Tier 3: INR 1,001.00 - INR 1,500.00 - Shipping INR 200.00
      4. Tier 4: INR 1,501.00 - INR 2,500.00 - Shipping INR 250.00
      5. Tier 5: INR 2,501.00 - INR 5000 - Shipping INR 300.00
      6. Tier 6: INR 5,001.00 - INR 7500 - Shipping INR 500.00
      7. Tier 7: INR 7,501 - INR 10,000 - Shipping INR 700.00
      8. Tier 8: INR 10,001 and up - Shipping INR 1000.00
        • Typical shipping times within India can range from 8 to 10 business days for products in stock and 15 to 20 business days for products out of stock, and with option to backorder, at the time of order.
        • Delays can happen – due to varying issues beyond our control. The above times are best case delivery times.

          Order Cancellation

          • Should you decide to cancel an order that you have made, please do so within 48 hours.
          • We will be unable to accept cancellations once the product has been dispatched.

            Returns

            • We believe in providing the best possible experience to our guests, however, in case a guest feels the need to change/reverse their purchase decision, we are happy to accommodate, no questions asked.
            • The customer must notify deckout.in at info@deckout.in or by calling +91-9811665350 within 24 hours of receipt of the product.
            • The product must then be shipped back within the next 48 hours in original condition and packing. Once we receive and inspect the product, we will initiate the refund process.
            • Please DO NOT return a product without prior notification to deckout.in as specified above.

              General

              • deckout.in is owned and operated by Brahma Enterprises.
              • deckout.in welcomes your purchase if you are 18 years and over. If not, please ensure that an adult makes the purchase for you.
              • We reserve the right to change any/all of the terms & conditions of usage as required.
              • Bulk orders are not a part of these terms - those are case by case basis.
              • Please write to info@deckout.in for questions related to any terms & conditions.